Contact Jynx

How to reach the team behind Jynx — email channels, community links, and company details.

How to Reach Us

Jynx support runs on email channels — we do not use a contact form. Every address on this page lands in a mailbox watched by a real person, so your message goes straight to the team. Pick the channel that matches your request and include as much detail as you can.

We read every message. Support replies usually land within a few business days; French and English both work.

Email Channels

Customer Support

The primary channel. Account access, bug reports, billing questions, feature requests, and anything else about the app: [email protected]

Security Reports

Suspected vulnerabilities and security issues only. Please read the disclosure policy first — it lists what is in scope and what to include in your report: [email protected]

The full policy lives on the Security & Vulnerability Disclosure Policy page.

Privacy and Data Protection

Personal-data requests, privacy questions, and law-enforcement inquiries go to our Data Protection Officer: [email protected]

Community and Social

For day-to-day conversation, the community is faster than email.

Discord — the Jynx community server: meet players, ask questions, and talk to the team.
Instagram — news, updates, and clips from the Jynx team.
TikTok — short videos, community highlights, and features.
X (Twitter) — announcements and quick answers.
Facebook — the Jynx page: events and community posts.