개인정보 처리방침

1. 소개

Jynx('우리', '당사', '애플리케이션')는 플레이어가 연결하고, 팀을 구성하며, 함께 플레이할 수 있는 소셜 게임 플랫폼입니다.

For the purposes of the LGPD, Jynx Group is the controller (controlador) of your personal data. Our Data Protection Officer acts as the encarregado (DPO) and may be reached at [email protected] for any request relating to the LGPD. Although Jynx qualifies as a pequeno agente de tratamento de dados pessoais (small-scale agent) under ANPD Resolution CD/ANPD nº 2/2022, which exempts Jynx from the obligatory appointment of an encarregado, Jynx voluntarily maintains this published communication channel.

이 개인정보 처리방침은 귀하가 우리 애플리케이션을 사용할 때 귀하의 개인 데이터를 수집, 사용, 공유 및 보호하는 방법을 설명합니다.

2. 최소 연령 및 확인

우리 애플리케이션은 18세 이상의 사용자를 위한 것입니다.

계정을 만들 때 생년월일을 제공해야 합니다. 18세 미만인 경우 계정을 만들거나 우리 서비스를 사용할 수 없습니다.

Marketing to minors. Jynx is restricted to users aged 18 and over and applies an automated age gate. If we subsequently identify that a user is under 18 (LGPD Art. 14; GDPR Art. 8), we will immediately terminate the account, exclude the user from all marketing, re-engagement, and survey communications, and delete the associated marketing data. We never knowingly collect marketing consent from a minor.

3. 수집되는 데이터

3.1. 등록 및 프로필 데이터

계정을 만들고 관리할 때 다음 정보를 수집합니다:

인증 정보:

• 이메일(이메일/비밀번호 계정용)
• 사용자 이름/닉네임
• 프로필 사진(선택 사항)
• 소셜 로그인 식별자(Google, Apple) - 이러한 방법을 사용하는 경우

프로필 정보:

• 생년월일(연령 확인용)
• 국가 및 시간대
• 사용 언어
• 자기소개(선택 사항)
• 게임 선호도 및 가용성
• 고유 핸들(비공개 친구 발견을 위해 자동 생성)

3.2. 게임 데이터

호환되는 팀원을 찾는 데 도움을 주기 위해 다음을 수집합니다:

게임 프로필:

• 플레이하는 게임
• 레벨, 랭크 및 게임 통계
• 선호하는 챔피언/캐릭터
• 플레이 스타일

Riot Games API 통합:

Riot Games API에서 다음을 검색합니다(귀하의 동의 하에):

• 소환사 이름 및 Riot ID
• 랭크 및 매치 기록(League of Legends, Valorant 등)
• 챔피언 통계
• 최근 매치 기록

수집 이유: 플레이어 프로필을 표시하고 다른 플레이어와의 매칭을 개선합니다.

3.3. 사용 및 기술 데이터

특정 기술 데이터를 자동으로 수집합니다:

분석 및 성능:

• Firebase Performance Monitoring: 앱 시작 시간, 인터페이스 유동성
• Sentry: 오류 및 성능 보고서(개인 데이터 익명화)
• Firebase Crashlytics: 충돌 보고서

장치 정보:

• 장치 유형 및 모델
• 운영 체제 버전
• 애플리케이션 버전

사용자 행동:

• 방문한 화면 및 사용된 기능
• 애플리케이션에서 보낸 시간
• 인터페이스 상호 작용

설정 > 개인정보 보호 > '분석 활성화'에서 분석 데이터 수집을 비활성화할 수 있습니다.

3.4. 커뮤니케이션 데이터

• 메시지: 커뮤니티 채팅의 메시지, 사용자 간 개인 메시지, 대화 기록
• 알림: 푸시 알림을 위한 FCM 토큰(Firebase Cloud Messaging)

3.5. 사용자 생성 콘텐츠

• 업로드된 사진(프로필 사진, 추가 사진)
• 보안 및 중재 보고서
• 화장품 선호도(아바타, 배지)

3.6. Voice Room Audio Data

Jynx offers real-time voice rooms that let you talk with the other participants while you play. Voice-room audio is captured from your microphone only after you grant the operating-system microphone permission and explicitly join a room; no audio is captured before both of those steps.

Jynx does not enable LiveKit's recording, transcription, Agent Insights, or Egress features. Voice-room audio is routed in real time by the LiveKit SFU (Selective Forwarding Unit) and is not recorded, stored, or persisted by Jynx or by LiveKit.

When you speak in a voice room, your audio is transmitted in real time to the other participants in that room, similar to how voice works in other voice-chat apps.

Voice-room audio is processed with your consent: you grant microphone permission and explicitly join a room before any audio is captured. You can withdraw consent at any time by leaving the room or by revoking microphone permission in your device settings.

4. 제3자 서비스 및 데이터 공유

4.1. Firebase 서비스 (Google)

다음 Firebase 서비스를 사용하며 모두 GDPR을 준수합니다:

• Firebase Authentication: 안전한 사용자 계정 관리
• Cloud Firestore: 프로필 및 게임 데이터 저장
• Firebase Storage: 프로필 이미지 호스팅
• Cloud Functions: 안전한 백엔드 로직 실행
• Firebase Cloud Messaging: 푸시 알림
• Firebase App Check: 남용 및 봇으로부터 보호
• Firebase Performance Monitoring: 앱 성능 모니터링
• Firebase Crashlytics: 충돌 보고서

Firebase 개인정보 처리방침: https://firebase.google.com/support/privacy

4.2. Sentry (오류 모니터링)

오류 및 성능 추적을 위해 Sentry를 사용합니다. 수집되는 데이터에는 다음이 포함됩니다:

• 오류 추적
• 기술 컨텍스트(OS, 앱 버전)

Sentry 개인정보 처리방침: https://sentry.io/privacy/

4.3. Riot Games API

Riot Games 계정을 연결하면 공식 Riot Games API를 통해 게임 통계를 검색합니다. 이 데이터는 프로필을 표시하고 매칭을 개선하는 데만 사용됩니다.

Riot Games 개인정보 처리방침: https://www.riotgames.com/ko/privacy-notice

4.4. Email Service Provider (Marketing & Survey Communications)

To deliver the marketing, re-engagement, and uninstall/churn-survey emails described in §5.6, Jynx uses a third-party email service provider (ESP) acting as a processor (GDPR Art. 28; LGPD Art. 39 — operador). The ESP processes your email address and minimal delivery data (e.g., send/bounce status) solely on Jynx's documented instructions, under a signed Data Processing Agreement.

• ESP identity, role, and location: Brevo (Brevo SAS, Paris, France) — our Email Service Provider and data processor under a signed Data Processing Agreement. Brevo Privacy Policy: https://www.brevo.com/legal/privacypolicy/
• Sub-processors: Brevo's current list of sub-processors is published in its Data Processing Agreement (Terms of Use): https://www.brevo.com/legal/termsofuse/
• International transfer basis: See §9. Brevo is headquartered in France (EU). Transfers to Brevo therefore benefit from the EU's protection regime under GDPR and, for Brazilian users, the ANPD adequacy decision for the EU (Resolution nº 32/2026) — no SCCs or additional mechanism are required.

We do not sell your personal data. No tracking pixels or hidden analytics are embedded in marketing emails without a separate legal basis disclosed in §5.6.

4.5. LiveKit Cloud (Real-Time Voice)

Jynx uses LiveKit Cloud as a processor (GDPR Art. 28; LGPD Art. 39 — operador) under a signed Data Processing Agreement to operate the real-time media infrastructure that routes voice-room audio between participants. LiveKit runs the Selective Forwarding Unit (SFU) that forwards each participant's audio stream to the others in real time.

Jynx does not enable LiveKit's recording, transcription, Agent Insights, or Egress features. Voice-room audio is routed in real time by the LiveKit SFU (Selective Forwarding Unit) and is not recorded, stored, or persisted by Jynx or by LiveKit.

LiveKit does retain operational session metadata — such as participant identities, room identifiers, connection timings, and quality metrics — for billing, abuse-prevention, and operational purposes under its Data Processing Addendum. This metadata is not used to identify you off-platform or for advertising.

5. 데이터 사용

귀하의 데이터를 다음 목적으로 사용합니다:

1. 서비스 제공:

• 계정을 만들고 관리
• 다른 플레이어와 연결할 수 있도록
• 팀 생성 및 게임 세션 조직 촉진

2. 개인화:

• 호환되는 팀원 추천(게임 기반, 랭크, 스타일 매칭)
• 관련 콘텐츠 표시

3. 커뮤니케이션:

• 중요한 알림 전송(매치 발견, 메시지 수신)

Marketing, re-engagement, and uninstall/churn-survey emails are described separately in §5.6 Marketing Communications and are not covered by this transactional category.

4. 서비스 개선:

• 기능을 개선하기 위한 사용 분석
• 버그 식별 및 수정
• 성능 최적화

5. 보안 및 준수:

• 사기 및 남용 방지
• 이용약관 시행
• 법적 의무 준수

5.6. Marketing Communications

In addition to the operational notifications described in §5.3, we may send you marketing and re-engagement communications by email, including: product updates and feature announcements about the Jynx app; newsletters; re-engagement messages inviting you back to the app; and short uninstall or churn feedback surveys (e.g., "Why did you stop using Jynx?"). These communications are distinct from transactional/service notifications.

Legal basis — European Union / EEA users (GDPR + ePrivacy). Because the Service is currently provided without remuneration (no paid tier is purchasable at the date of this Policy), marketing and re-engagement emails to EU/EEA users are sent only on the basis of your prior explicit opt-in consent (ePrivacy Directive Art. 13(1), transposed in France by Article L. 34-5 of the Code des postes et des communications électroniques; GDPR Art. 6(1)(a) and Art. 7). We do not rely on the "soft opt-in" exception of ePrivacy Art. 13(2) at this time, because that exception requires a "sale" within the meaning of the CJEU judgment C-654/23 (13 Nov 2025) and the Service is not yet remunerated. We will re-assess this analysis if and when a paid premium tier or any other monetization (in-app purchases, advertising, data licensing) goes live, and this Policy will be updated accordingly.

Legal basis — Brazilian users (LGPD). For Brazilian users, marketing and re-engagement communications rely on two alternative legal bases:

1. Consent (LGPD Art. 7, I and Art. 8) — captured as a separate, un-ticked, purpose-specific opt-in at signup or in-app, recorded with date, form version, and language; you may withdraw it at any time, free of charge, without losing access to the Service (Art. 8 §5). Consent is the basis used for any communication to prospects, cold outreach, or cross-sell/partner offers beyond the core Jynx app.
2. Legitimate interest (LGPD Art. 7, IX, elaborated by Art. 10) — used only for existing or recently-lapsed users receiving re-engagement messages, product updates about the same Jynx app, or a single short churn/uninstall feedback survey. Before relying on this basis, Jynx conducts and documents a Legitimate Interests Assessment (LIA) following the three-phase test of the ANPD Legitimate Interest Guide (2 Feb 2024): (i) purpose, (ii) necessity, and (iii) balancing and safeguards. The LIA records the prior relationship, the user's reasonable expectations, the purpose, the least-intrusive means chosen, and the opt-out channel. Legitimate interest is not used for cold/unsolicited email, unrelated cross-sell, purchased lists, or persistent messaging to departed users after the relationship has clearly ended.

Right to object / opt-out. Brazilian users may at any time oppose this processing and opt out via the mechanisms in §7.5 and §7.6 (one-click unsubscribe in every email, or the in-app communications-preferences toggle), without cost and without terminating the account. We honor opt-out requests in real time. The Brazilian Consumer Defense Code (CDC, Law 8.078/90, in particular Art. 39 III) prohibits unsolicited or abusive commercial messaging; we therefore strictly respect opt-outs and apply frequency caps, since persistent or ignored-opt-out sending may be treated as an abusive practice.

Uninstall / churn surveys. Wherever operationally feasible we ask uninstall/churn questions in-app at the uninstall moment (no email retention required). Where an email survey is sent, the survey contains no promotional or re-engagement content; we send a maximum of one (1) survey per user within approximately 60 days of account deletion or uninstall; the email address is then deleted or anonymized in accordance with §6; and users who have submitted an erasure / right-to-be-forgotten request (§7.3) are never re-contacted and are placed on a permanent suppression list (see §6 and the Terms of Service §7.2).

Email tracking. Marketing emails do not embed tracking pixels or hidden analytics that process personal data without a separate legal basis. Where any open/click tracking is introduced, it will be disclosed here and based on consent (LGPD Art. 8; ePrivacy Art. 5(3)), consistent with the ANPD guidance on tracking technologies (18 Oct 2022).

Frequency. Marketing emails are subject to internal frequency caps; you can reduce or turn them off at any time via the in-app communications-preferences toggle or by clicking unsubscribe in any message.

6. 데이터 보존

6.1. 보존 기간

• 프로필 데이터: 계정이 활성화되어 있는 동안 보존
• 로그 및 분석: Firebase Analytics: 14개월(Firebase 정책)
• Marketing email addresses (consent-based): Retained for as long as you have not opted out or deleted your account, plus a hashed record on the suppression list (see below) to ensure we do not re-contact you
• Uninstall / churn survey email addresses: Retained for a maximum of 60 days after the survey is sent (or, if no survey is sent, 60 days after uninstall/deletion), after which the address is deleted or irreversibly anonymized. No more than one (1) survey email is sent per user
• Re-engagement of recently-lapsed accounts (LGPD legitimate-interest basis, Brazilian users only): Consistent with CNIL guidance and the reasonable-expectations test, Jynx may use the email address of a recently-lapsed (non-erasure) account for re-engagement for up to 3 years after the last meaningful interaction, after which it is deleted or anonymized

6.2. 데이터 삭제

언제든지 계정 삭제를 요청할 수 있습니다(섹션 7 참조).

법적 보존: 일부 데이터는 법적 의무를 준수하기 위해 더 오래 보존될 수 있습니다(예: 보안 보고서, 금융 거래).

When you delete your account, we purge your email address from our marketing CRM and email service provider. If you exercise the right to erasure (§7.3 / GDPR Art. 17 / LGPD Art. 18(VI) for consent-based data), your email address is added to a permanent hashed suppression list so that it is never re-used for marketing, re-engagement, or surveys — including protection against re-import via any third-party or purchased list. Note: under the LGPD, Art. 18(VI) deletion applies to data processed on the basis of consent; data processed on the basis of legitimate interest (Art. 7 IX) is instead governed by the purpose-limitation principle (Art. 6 II and §2) and your right to request cessation of processing (Art. 18 §2).

7. 귀하의 권리 (GDPR)

GDPR에 따라 다음 권리가 있습니다:

7.1. 접근권

우리가 보유한 모든 데이터의 사본을 요청할 수 있습니다.

이 권리를 행사하는 방법: 설정 > 개인정보 보호 > '내 데이터 내보내기'

이 프로세스는 모든 데이터(프로필, 메시지, 통계 등)가 포함된 JSON 파일을 생성합니다. 다운로드 링크는 7일 동안 유효합니다.

7.2. 수정권

애플리케이션에서 언제든지 프로필 정보를 수정할 수 있습니다(사용자 이름, 자기소개, 선호도 등).

7.3. 삭제권 ('잊혀질 권리')

계정 삭제를 요청할 수 있습니다.

이 권리를 행사하는 방법: 설정 > 위험 구역 > '내 계정 삭제'

자동 삭제 프로세스:

1. 우발적 삭제를 방지하기 위한 2단계 확인
2. 개인 데이터 즉시 익명화(Firestore)
3. Firebase Authentication 계정 삭제(모든 OAuth 토큰 자동 해지)
4. 참조용 익명화된 ID 제공
5. 메시지 및 생성된 콘텐츠 삭제 옵션

중요: 삭제는 되돌릴 수 없습니다. 일부 익명화된 데이터는 통계 목적으로 보존될 수 있습니다(GDPR 준수).

수동 삭제 요청: 특정 데이터 삭제 요청(예: 특정 커뮤니티의 메시지만 삭제, Storage 이미지 삭제 또는 기타 특수한 경우)의 경우 [email protected]로 데이터 보호 책임자에게 문의하십시오. GDPR에서 요구하는 대로 30일 이내에 수동 요청을 처리합니다.

7.4. 데이터 이동권

데이터 내보내기(섹션 7.1)를 통해 구조화되고 기계가 읽을 수 있는 형식(JSON)으로 데이터를 검색할 수 있습니다.

7.5. 반대권

직접 마케팅 목적의 데이터 처리에 반대할 수 있습니다.

• One-click unsubscribe: every marketing email includes a one-click unsubscribe link (RFC 8058 List-Unsubscribe-Post) honored in real time
• In-app toggle: Settings > Privacy > Communications Preferences
• Email: [email protected]

7.6. 동의 철회권

다음에 대한 동의를 철회할 수 있습니다:

• 분석: 설정 > 개인정보 보호 > '분석 활성화' 비활성화
• 푸시 알림: 장치 설정
• Marketing Communications: Newsletter, product updates, re-engagement, and uninstall/churn surveys — withdrawable via one-click unsubscribe, the in-app communications-preferences toggle, or [email protected], without terminating your account

참고: OAuth 토큰(Google, Apple)은 계정을 삭제할 때 자동으로 해지됩니다(섹션 7.3).

Withdrawal does not affect the lawfulness of processing carried out before withdrawal (GDPR Art. 7(3); LGPD Art. 8 §5), and withdrawing consent never requires you to delete your account.

7.7. Additional LGPD Rights (Brazilian Users)

In addition to the rights above, data subjects located in Brazil have the following rights under LGPD Art. 18: confirmation of the existence of processing; access to the data; correction of incomplete, inaccurate, or out-of-date data; anonymization, blocking, or deletion of unnecessary or excessive data (Art. 18(VI) applies to data processed on the basis of consent); portability to another service or product provider, upon request; deletion of personal data processed with consent; and information about the possibility of denying consent and the consequences of doing so.

You may exercise these rights via Settings > Privacy or by contacting the encarregado at [email protected]. You may also lodge a complaint with the Brazilian data protection authority — the Autoridade Nacional de Proteção de Dados (ANPD) — at https://www.gov.br/anpd.

8. 데이터 보안

귀하의 데이터를 보호하기 위해 기술적 및 조직적 보안 조치를 구현합니다:

• 암호화: HTTPS를 통한 안전한 통신
• Firebase 보안 규칙: Firestore 데이터에 대한 엄격한 접근 제어
• 인증: Firebase Auth를 통한 안전한 세션 관리
• 입력 유효성 검사: SecureTextInput를 통한 XSS 주입 방지
• 속도 제한: 남용으로부터 보호(스팸 메시지, 자동화된 작업)
• 중재: 콘텐츠 보고 및 중재 시스템
• Real-time voice: Voice-room media is encrypted in transit using WebRTC DTLS-SRTP, the same standard used by mainstream voice apps; signaling between the app and our servers is over HTTPS/TLS.

100% 안전한 시스템은 없습니다. 데이터 침해가 발생하면 GDPR을 준수하여 알려드립니다(72시간 이내).

9. 국제 데이터 전송

귀하의 데이터는 유럽 연합 외부에 위치한 서버로 전송되고 저장될 수 있으며, 다음을 포함합니다:

• Google Cloud / Firebase: GDPR 준수와 함께 글로벌 인프라 사용
• Sentry: Privacy Shield 준수와 함께 미국 기반 서버
• Email Service Provider (ESP): Used to deliver the marketing, re-engagement, and survey communications described in §5.6. The ESP is named in §4.4 and acts as a processor under a signed Data Processing Agreement
• LiveKit (real-time voice): LiveKit is our processor for voice-room audio under a signed Data Processing Agreement (see §4.5). As described in §3.6 and §4.5, voice-room audio is routed in real time and is not recorded, stored, or persisted by Jynx or by LiveKit. The applicable international-transfer mechanism for LiveKit will be confirmed before the voice feature is enabled for users. Accordingly, the general EU/EEA and Brazilian transfer guarantees set out below do not yet extend to LiveKit; they will be updated to reflect the confirmed mechanism before voice launches.

Guarantees (GDPR, EU/EEA). All transfers from the EU/EEA are covered by an adequacy decision, the EU-US Data Privacy Framework, or standard contractual clauses, together with supplementary measures where required.

Guarantees (LGPD, Brazil). Transfers of Brazilian users' personal data are governed by LGPD Art. 33:

• To Jynx Group in France (controller): Lawful under LGPD Art. 33(I) by virtue of ANPD Resolution CD/ANPD nº 32/2026 (in force 26 January 2026), which recognizes the European Union — including France — as providing an adequate level of protection. No additional transfer mechanism is required for this leg. (This adequacy decision is subject to reassessment by the ANPD within four years; if suspended, Jynx will implement an alternative Art. 33 mechanism such as the ANPD standard contractual clauses.)
• To Brevo in France (email ESP, processor): Lawful under LGPD Art. 33(I) by virtue of the same ANPD Resolution CD/ANPD nº 32/2026 (in force 26 January 2026), which recognizes the European Union — including France — as providing an adequate level of protection. No additional transfer mechanism is required for this leg. (Subject to the same ANPD reassessment described above; if the adequacy decision is suspended, Jynx will implement an alternative Art. 33 mechanism such as the ANPD standard contractual clauses with Brevo.)

Historical note: the one-year grace period for adapting existing contracts to the ANPD SCCs ended on 23 August 2025; new processor relationships such as the ESP execute the SCCs at onboarding.

10. 쿠키 및 유사한 기술

우리 모바일 애플리케이션은 전통적인 의미의 쿠키를 사용하지 않지만 다음을 사용합니다:

• 인증 토큰: 안전한 방식으로 로컬에 저장
• 로컬 캐시: 성능 향상을 위해(프로필 데이터, 최근 메시지)

11. 이 정책의 변경

이 개인정보 처리방침을 업데이트할 수 있습니다. 중대한 변경 사항이 있는 경우 다음을 통해 알려드립니다:

• 앱 내 알림을 통해
• 계정과 연결된 이메일 주소로

12. 문의하기

이 개인정보 처리방침에 대한 질문이나 권리를 행사하려면:

• 이메일: [email protected]

감독 기관: If you believe your rights have not been respected, you may lodge a complaint:

• EU/EEA users: with the CNIL (Commission Nationale de l'Informatique et des Libertés), France — https://www.cnil.fr
• Brazilian users: with the ANPD (Autoridade Nacional de Proteção de Dados), Brazil — https://www.gov.br/anpd

Filing a complaint with a supervisory authority does not prejudice your right to seek other judicial remedies available to you, including the mandatory consumer protections that apply in your jurisdiction (e.g., the Brazilian Consumer Defense Code, Law 8.078/90).

13. 동의

We process your personal data only where we have a lawful basis. The lawful bases we rely on, and where each is described in this Policy, are:

• Performance of a contract / provision of the Service (GDPR Art. 6(1)(b); LGPD Art. 7, V) — account, matching, and messaging (§5.1–5.3)
• Legitimate interests (GDPR Art. 6(1)(f); LGPD Art. 7, IX and Art. 10) — security, fraud prevention, service improvement, and (for Brazilian users) marketing/re-engagement/survey communications to existing or recently-lapsed users as described in §5.6, each supported by a documented balancing assessment
• Legal obligation (GDPR Art. 6(1)(c); LGPD Art. 7, II) — retention for legal purposes (§6)
• Consent (GDPR Art. 6(1)(a); LGPD Art. 7, I and Art. 8) — analytics where you have enabled them, push notifications, and (for EU/EEA users and for Brazilian prospects/cold/cross-sell sends) marketing communications per §5.6
• Voice-room audio is processed on the basis of your consent (GDPR Art. 6(1)(a); LGPD Art. 7, I and Art. 8) when you grant microphone permission and explicitly join a room (see §3.6); you may withdraw it at any time by leaving the room or by revoking microphone permission in your device settings.

Consent must be specific and informed. Where we rely on your consent, it is given by a clear affirmative act, refers to specified purposes, and is captured separately from your acceptance of these terms (LGPD Art. 8 §1 — cláusula destacada). Generic or bundled authorizations are void under LGPD Art. 8 §4 and invalid under GDPR Art. 4(11) and Art. 7. Using Jynx does not by itself constitute consent to marketing. The burden of proving valid consent rests with Jynx (LGPD Art. 8 §2; GDPR Art. 7(1)); we therefore record the date, form version, language, and scope of each consent we collect.

Withdrawal. You may withdraw any consent at any time, through a procedure that is as easy as giving it and that does not require you to delete your account (LGPD Art. 8 §5; GDPR Art. 7(3)) — see §7.5 and §7.6. Withdrawal does not affect the lawfulness of processing carried out before withdrawal. Deleting your account (§7.3) remains available at any time but is not the mechanism for withdrawing a specific consent.